product manager, degree apprentice graduate, open source advocate, bookworm, flautist, heavy-metal fan | views are my own

  • Degree Apprenticeships – Signing Up

    I recently wrote a blog post for Winchester University celebrating degree apprenticeships for National Apprenticeship Week. Although this was an easy task, the extent of honesty and detail I can provide in a blog like that is difficult to talk about, especially the hard parts of a degree apprenticeship. This platform is a little easier to talk about how I’m actually finding the course, the studying involved, and I can go into more detail in case you ever wanted to do a degree apprenticeship. I signed up initially because I didn’t know where I was going with my career – I’d always been told to ‘play the game’, and ‘a role will arrive when you least expect it’ and until now, comprehending that has been really challenging. I’d initially entered IBM thinking I wanted to be a technical software developer, but I didn’t do IT at GCSE or A Level, so I had very little understanding of what that actually entailed. Seven years into IBM and I’ve finally discovered that although I love understanding technology, I don’t really love creating the fine details of the code, which has led me down the route of business (which in broad terms, means understanding the mechanics of making the products, selling, and distributing them to clients and customers).

    Signing up to the program took a lot of time and effort to weigh up the pros and cons, how I was going to fit it around my current life and whether it would work with my current job role. As a mature student, I wasn’t coming into a program ready-built for me to walk into, I had to climb uphill to make my everyday job work around the degree. I had to explain to my manager how the program worked, what the requirements were (from both myself and their perspectives) and what I needed their help with to succeed. In addition, I had to go down to four days a week to accommodate my day at university. Something I found challenging initially, was that all I had was some vague module names and little information about what those contained – the university website had more information, but I felt like I was walking in blind! 

    The structure of the course is very similar to a standard university degree: 8 modules a year, over 3 years with a large dissertation (or synoptic project) during the third year. We must complete assignments with the same deadlines as full-time students, with broadly the same requirements and teaching time, which as you can imagine can be daunting. Something that I wasn’t expecting, was to be in classes with full time students, it’s an interesting experience having always felt jealous of those going to university and a real fear of missing out. This experience as a degree apprentice has left me so far, feeling like I have grown up a lot faster having gone to work at 18, and although I didn’t have the ready-made university friend group, IBM did a pretty fantastic job at introducing me to a set of young and interesting apprentices right from my first day. One of which I’m currently doing the degree apprenticeship with.

    In my first year, we were completing an assignment on marketing – we had a twelve-week module, with a one-hour lecture (completed in our own time before the university day) and a 2-hour seminar every week – this was a course with over 200 people. The content that we were taught was a combination of product and business-to-business marketing which at the end of the course, led to a 2,000-word submission on a company of our choice. As a degree apprentice, I had to choose my own employer, and this was demanding when IBM is such a vast business. I spent time talking to product managers, marketing executives and trawling through IBM’s website to understand at a basic level how their pricing structure worked, how they market to different customers and what brings value to each customer. I found this module especially difficult, because we were adapting models such as the 4 P’s (product, place, price, and promotion) to IBM’s portfolio (which looking holistically, is demanding). By the end of the module, I felt like I had grown a real understanding of IBM’s portfolio and especially IBM MQ for Cloud and this gave me greater depth in the IBM business and a real understanding of how the marketing for such a large company operates.

    I spend most weekends in Starbucks on assignments and I’m fairly sure if you look at my bank statements it probably shows signs of an early caffeine addiction. The life of a student is not what I was expecting – reading textbooks and journal articles to try and understand the limitations of somebodies research. That’s it for this time but I’ll perhaps go into something else next time.

  • IBM Foundation Think Together in 2016

    What will the future be like for my kids if the most basic processes become automated? What is the impact if Artificial Intelligence can predict everything that we do? How could the world improve with a greater awareness of what the artificial brain can do?

    Those were the kind of questions that IBM Foundation Think Together (FTT) created, and I honestly couldn’t stop thinking about it for the next few days. The event was a celebration of Graduate and Apprentices from across the UK to come together and collaborate, which was something that only happens once a year. The event was packed – imagine walking through the front door of a massive room and being hit by a tight crowd all stood in their groups talking, you vaguely recognise some faces but others you have absolutely no idea. That was how FTT felt, but as you watch the speakers and move around the different electives you choose, the more comfortable you felt with lots of recognisable faces.

    Personally, the event was overwhelming and inspiring at the same time – hearing from the likes of Master Inventors, Sportsmen and Baronesses throws a lot at you in a short space of time. I felt great, getting to spend a day with friends that I haven’t seen since I started, coupled with one of my favourite topics it was a wonderful set up – and FTT definitely followed through with what it promised.

    One of my favourite parts of the day was listening to Baroness Susan Greenfield, her topic was the human versus the artificial brain and whether the artificial brain actually has the capability to overtake the human brain. It was definitely technical (in biology terms), discussing connectivity between lab rats and a rat that has been running around outside; or the discussion between book and video game characters. There are a lot of take-away points from this talk, and my most prevalent was the discussion between how a human brain can connect objects or music to specific people, whereby the Cognitive and artificial brain will struggle to make the most simple of human connections. Imagine listening to the song from the first date with that special person, or the first dance at your wedding, it creates a very real connection between the song and that particular moment – and that’s something an artificial brain will never experience because it’s those moments in life that make it all worthwhile.

    Another thing that cemented my interest in the Internet of Things (IoT) was a talk by Master Inventor Andy Stanford Clark. I have always had an interest in the amount of data that is gathered about me – whether that is what I’m buying at the supermarket or where I’m going with the introduction of Smart Motorways. Andy brought it all together in a package and it seemed to finally click that IoT integrates my interest in Analytics, with my broader knowledge of how that data is collated. A particular take-away from this was the project he had around fridge/freezers, he collated data for a whole village on how often their fridges were on and off – until FTT I had no idea how significant that was. Andy was a really interesting character too, and being able to work on short projects that he owned rather than a small cog in a large machine seemed to suit him down to the ground.

    One more thing that interested me was a talk by James Cracknell whom is a sportsman and adventurer, pushed himself right to the edge of his limits and got hit by a lorry cycling in America. The head injury changed his life, but what was lovely about the presentation was that he focused on his achievements rather than the injury. Having such an inspirational speaker like James makes a big difference to the day, because it brings everything back down to earth, and it reminds you how fortunate you are to be in a good position in life. Plus, it discusses as an overall arch to the day, with the crowd being reminded that the human brain is a lot more fragile and susceptible to injury in comparison to a computer.

    Overall, the day was great – it ended in a gala dinner whereby I got to meet new IBMers I hadn’t met before. The day wasn’t what I was expecting, it was well organised and done in a way that it suited everyone, not just the people that were looking forward to the evening dinner. Upon reflection I think the app was great, but there could have been a map so that we could see where the electives were – as I did embarrass myself in one of the electives by asking the man hosting (Rupert Colchester) who he was and what his role was (the talk was on his role and how he has been since being a Graduate). He surprised me and actually taught me one or two things that I wasn’t expecting, and I didn’t cause too much damage! However overall I’d definitely recommend it to anyone else who is thinking of going from IBM, even if it is just once.

  • IBM Apprenticeship

    There’s something I haven’t told you. During the past few months I have been beginning my apprenticeship with IBM. I started on the 29th September 2014 and it’s been quite a crazy beginning to my career.

    During the first few months of A Levels, when I was busy thinking about UCAS and writing my personal statement, I thought I wanted to go to university and study English Literature. At the same time, my dream was to go into a job and not have to study full time any more as it just didn’t really interest me. Shortly after deciding not to do English at university, I dropped it as a subject at A2 as it was providing a lot of stress along with applying to apprenticeships. IBM was so exciting for me and I knew about what the company were doing to introduce the newest technology and I wanted to be part of that.

    So after the stress of A Levels and a nice 3 month break before work, I had my induction with IBM. I had no idea what to expect when I turned up at our hotel and conference centre, New Place. Nonetheless I was looking forward to meeting the other apprentices after already having a conference call with everybody to introduce us. There were 26 of us on the course and everyone was really lovely, there were 4 girls and 22 guys. Over the two weeks we did a lot of presentation skills and bonding. Notably the boys took me out clubbing for the first time. I don’t drink, so it was definitely a very weird experience and it was hard to turn down the 80p vodka and cokes! A good lesson there was to not go to work the next day on 4 hours sleep and so far I have stuck to that rule. We went to Oceana in Southampton and because it was a student night it was pretty good – 20 rowdy apprentices barging in was good fun. 

    After our induction, we were all sent off to our different areas of the company onto our first roles. My first role is a test data analyst, which is handling requests for data from projects. I’m in Swindon and have to commute about an hour everyday which I’ve definitely gotten used to. The community of apprentices here are really great and I also have 2 ‘buddies’, which are apprentices from around the company that are there for you to give advice and for crisis coffee when you need it! A really cool experience for me is when I went to visit one of my buddy’s in Hursley (Winchester) for the day, and I was able to have a tour and meet his team which are completely different to what we do.

    Recently I went back to my school to collect the physics prize for year 13 (because I am so great at physics) and it was really strange to go back to my school and see other people from my year. I was positive about the apprenticeship experience so far and everyone was asking after what I’m doing as they’re all at university. Of the people that were from my school I only know of one other person that went to do an apprenticeship but we weren’t really friends so I don’t talk to him.

    I’ve found that since joining the apprenticeship scheme I’ve learnt these things:

    • Sometimes you have to stick out the bad things to make way for the good things;
    • School is just a gateway to everything else, don’t stress too much over it;
    • If you fail your A Levels, the world won’t collapse;
    • People are curious, if you’re interested in them, they’ll probably show interest in you;
    • Commuting is boring and hard work;
    • Getting up before the sun rises is hard work;
    • Extra-curricular activities make all the difference when it comes to applications;
    • Building and retaining a network of people is one of the most important skills to have…unfortunately when you’re out of school it’s who you know, not what you know.
    • Work experience provides the world of good when you’re showing what you know;
    • If you don’t shout about how great you are, nobody will.